Our Strategy

With the advantage of the integrated approach and constant evolvement in providing legal consultations and keeping pace with the variation of the legal requirements, whatever your dispute nature, Zayed Al Shamsi Advocates and Legal Consultants is your better ever choice for the best legal consultations.

We initiate work in our office, which includes a specialized team of the highest legal competencies, by adopting an effective approach and strategies in line with the legal systems applicable in the country, in conjunction with the Code of Honor of the Legal Profession and the oath performed before starting to practice it with respecting for the traditions of the legal profession and advancement, which achieves clarity, transparency and smoothness in dealing so that this serves the interests of clients and contributes to leadership in a lawyer’s office that has its name and fame among law firms and legal consultations.

 

 

We pledge to serve you

Zayed Al Shamsi Advocates and Legal Consultants consists of legal experts with the assurance of being your representative in any aspect of your legal needs, whether the citizens or residents of the UAE, and as we are guardians of the law in its entire aspects, we believe in the rule of law and the application of justice with absolute honesty and credibility.

As your representative, we pledge to carry out the tasks assigned to us with the highest standards to ensure that you are always aware enough of your legal rights in addition to your duties and to clarify the implications of these rights and duties.

 

We support you in an honest and fair manner as permitted by the law, while examining your legal issues according to what conscience dictates and reporting them accurately with the appropriate level of due diligence and at the right time.

 

Refund Policy for Financial Transactions via Electronic Payment Channels

  1. Purpose of the Policy

This policy aims to clarify the procedures for handling refund requests for payments made through electronic payment channels, ensuring transparency and protecting the rights of both the client and the law firm.

  1. Conditions for Accepting Refund Requests

Refunds are only granted under the following circumstances:

  • A technical error resulting in an incorrect or duplicate charge.
  • The legal service could not be provided due to an issue from the firm’s side.
  • The client cancels the service before it officially begins, and the cancellation is approved by the firm.

Refunds will not be processed if the legal service has already started or been completed.

  1. Steps to Submit a Refund Request

To request a refund, the client must:

  1. Submit an official request via the firm’s email or official contact form.
  2. Include the following information:
    • Invoice or transaction number.
    • Date of payment.
    • Payment method used.
    • Clear explanation of the reason for the refund.
  3. Submit the request within (1) business days from the date of payment.
  1. Processing Time
  • Requests will be reviewed within three (5) business days of receipt.
  • If approved, the refund will be processed within (7-14) business days from the date of approval, electronic payment processing fees will be deducted from the refunded amount.
  1. Deducted Fees

The refunded amount will be net of any service or processing fees charged by the electronic payment provider. The firm is not liable for these fees.